Life, Career & Mindset Coaching in Basel, Switzerland

Unlock Your Happiness Potential.
Savor the life you have while you build the life you want.

Coaching certifications

Life Career & Mindset Coaching Certification: Professional Certified Coach PCC Badge by ICF
Life Career & Mindset Coaching Certification: Certified Co-Active Professional Coach CPCC Badge by CTI
Life Career & Mindset Coaching Certification: Mental Fitness Coach Badge by Positive Intelligence

Coaching certifications

Life Career & Mindset Coaching Certification: Professional Certified Coach PCC Badge by ICF
Life Career & Mindset Coaching Certification: Certified Co-Active Professional Coach CPCC Badge by CTI
Life Career & Mindset Coaching Certification: Mental Fitness Coach Badge by Positive Intelligence

How Happy Are You, Really ?

Find out your Happiness score in just a few minutes!

This quiz will help you learn how you really feel about your life right now and guide you to the right direction to be truly Happy at work and in life.

Life, Career & Mindset Coaching in Basel, Switzerland:

A unique adventure for caring individuals

who want to be Happy, every day.

Who do I really
want to be ?

Happiness Mirror - who do I want to be

What is my true
purpose ?

Happiness Mountain - what is my purpose

Where do I even
start ?

Happiness Leaves - where do I start

You want to be looked up to.
Feeling good in your skin would allow you to create a positive and empowering environment within your team and at home.

You are looking for an impactful career, balanced with a satisfying and meaningful life. Going all in doesn’t scare you, but now, it needs to make sense.

You know deep down that you can do anything you truly put your mind to.
Once you regain confidence and clarity, you seek to take progressive actions.

Life, Career & Mindset Coaching

in Basel, Switzerland:

A unique adventure for caring individuals who want to be Happy, every day.

Who do I really
want to be ?

Happiness Mirror - who do I want to be

You want to be looked up to.
Feeling good in your skin would allow you to create a positive and empowering environment within your team and at home.

What is my true
purpose ?

Happiness Mountain - what is my purpose

You are looking for an impactful career, balanced with a satisfying and meaningful life. Going all in doesn’t scare you, but now, it needs to make sense.

Where do I even
start ?

Happiness Leaves - where do I start

You know deep down that you can do anything you truly put your mind to.
Once you regain confidence and clarity, you seek to take progressive actions.

You are courageous, ambitious, and always committed.

Firstly, you are sensitive, you care for others around you. Would it be at work for your team or at home, for your family and friends, you always give your best.
Secondly, as a hard-worker, you achieve a lot. You even used to enjoy life and work challenges.

But now, you feel stuck, demotivated, stressed and in doubt. You are exhausted and start to feel physical pain: headaches, belly pain, back pain, memory loss… You even wonder if you are about to burn out.

Moreover, you are worried to disappoint, and with your busy schedule, change seems impossible.

Finally, you know that something has to change but have no idea where to start. You really want to manage your negative emotions and learn to deal with challenges with a strong, calm and resilient mindset, while you build the life you want.

“How do I get back the control of my life ?”

“I’m stressed, anxious, about to burnout…”

“How do I build a meaningful career ?”

“How can I feel happy, relaxed, and energized ?”

“I’m frustrated, overwhelmed, unhappy…”

“How do I find what makes me truly happy ?”

Does that sound like you?

How I help…

Your Happiness in 3 steps.

Yellow heart in a circle for love in Life Career & Mindset Coaching

1. Love Yourself,
Love Your Life

Line Gradient for Happiness
N

By letting go of what’s holding you back, you trust and accept yourself fully.

N

You gain awareness and understand yourself and your triggers.

N

With more positive thinking and self-confidence, you are proud of yourself.

N

You can finally know and be the best version of yourself.

N
You learn to deal with stress and manage your negative emotions.
N

Focusing on the positive, you build stronger relationships with serenity in everyday life.

Yellow target to hit your purpose in Life Career & Mindset Coaching

2. Clarify & Embrace
Your Purpose

Line Gradient for Happiness
N

By understanding your unique strengths, skills and passions, you dare to dream big.

N

You find out what would be your best fit for a fulfilling life and career.

N

You trust your vocation, your “Ikigai”, and choose which path you want to follow.

N

Saboteurs and limiting beliefs have no power over you anymore.

N
You set up clear and achievable goals to successfully build your balanced life.
N
You bring clarity on what your long-term plans and immediate next steps are.
Yellow trophy with a star for success in Life Career & Mindset Coaching

3. Create New Habits
For Success

N

You grow the commitment and motivation necessary to achieve your goals.

N

Your values and priorities are clear and you discover new perspectives.

N

You know how to overcome obstacles and take tough decisions to get unstuck.

N

You learn to focus on your own plans without feeling guilty.

N

Balancing all aspects of your life (work, family, friends, fun…) comes with ease and flow.

N

You implement habits and winning strategies to stay on track for ever-lasting changes.

We are not coaching for problems to be solved,

we are coaching for a life to be lived.

— Jim Patterson

Happy coachees & clients

who unlocked their Happiness potential with me

Happiness Butterflies Client

Vanessa
Switzerland

I was able to be totally honest with you and that made me feel comfortable. We also had fun and some good laughs during our sessions. I actually feel much more confident and am doing things I would have never done before.

Happiness Butterflies Client

Béatrice, Team Manager
France

Elle m’a permis de reprendre confiance en moi, de retrouver du sens dans mes activités pro et perso, ainsi j’ai réussi à mettre en place des plans d’action concrets pour créer un esprit d’équipe constructif, collaboratif, d’être le leader que je veux être.

Happiness Magda photo

Magda, Project Manager
The Netherlands

Anne-Laure took me step-by-step through the journey inside my own feelings and showed that what’s actually deconstructed into small pieces can be better digested.

Johan profile Happiness

Johan, CTO
France

Now, I really do feel that I’m closer to becoming the one I should be in order to reach those goals. This made me grow, with new thinking leads, a realistic goal, which is neat and objective.

Happiness Butterflies Client

Anonymous
The Netherlands

She brings the perfect amount of challenge to help direct you to where you want to go, and then opens your eyes, ears and heart to that which is inside and you already know.

Beatrice PASQUETBeatrice PASQUET
15:15 12 Sep 24
Anne-Laure allowed me to rediscover myself and she found the tools, the keys to flourish. By his listening, his adaptation to my feelings (resentments, fears, doubts... at the beginning) his availability to find the right exercises that they helped me move forward, that I can do if necessary. She allowed me all this and more because this is only the beginning. A Big Thank you!!! And I hope that others will push this mysterious but so constructive, reconstructive, saving door.See you soon “my little angel Anne-Laure always on my shoulder” 🙂
Lucia OlivieriLucia Olivieri
07:57 09 Sep 24
Anne-Laure is an incredible life coach. When I was going through a challenging time, she helped me find strength and clarity. Her compassionate guidance and insightful questions helped me shift my mindset from feeling overwhelmed to empowered. She provides different approaches as well, so it's a very interesting journey - plus, really fun! I'm so grateful for her support and would highly recommend her to anyone seeking personal growth and transformation.
Christine LChristine L
18:30 20 Aug 24
It has been a transformative journey with Anne 🥹♥️ She’s intuitive, attentive and never fails to add the element of light-heartedness into our sessions which I appreciate so much 🙌🏻 I can’t recommend her more!
Sana DiwanSana Diwan
07:42 30 Jul 24
I had been going through a difficult time in my career and was very lucky to have found Anne. I'd never tried life coaching before but loved how it's so practical and gives me tangible actionable items. She's helped me recognise my thinking traps and think about the reality of my situation on the basis of fact. I'm finally finding my old self and talk to myself with more compassion. Giving myself grace and regaining my confidence has ultimately helped me see changes on a day to day and has had a massive positive impact. I feel I've come a long way in a very short time and I'd highly recommend giving life coaching with Anne a go!
Heloisa Silva DiasHeloisa Silva Dias
19:50 25 Jul 24
I’m really grateful for having had Anne as a coach in the last couple of months. It was a very positive journey and I was impressed by how much progress I felt after only a couple of sessions. Beyond her professionalism, her kindness and empathy really stood out. I’d recommend her coaching support for anyone aiming tune into a more positive mindset towards their jobs or careers.
Leonardo NascimentoLeonardo Nascimento
08:22 04 Jun 24
At Bosch Automotive Service Solutions we have been partners with Anne-Laure for 3 years with outstanding results.Our teams improved and gained a lot of confidence with Anne-Laure's methods and goodwill.
catalina Gomezcatalina Gomez
06:27 29 May 24
My experience with Anne-Laure has been transformative. She helped me uncover self-sabotaging patterns and guided me toward a deeper self-understanding.Her compassionate, judgment-free approach creates a safe space for exploring thoughts and feelings. Charismatic and encouraging, she makes the process smooth and enjoyable.I highly recommend Anne-Laure to anyone looking to discover more about themselves and break free from self-limiting behaviors.
Nathalie WeberNathalie Weber
07:26 03 Apr 24
Manu PandeyManu Pandey
13:03 06 Mar 24
Looking back at my time with Anne as my coach warms my heart. Vision mapping, drawing on profound personal experiences like Mt Ijen's serenity, and PQ (Positive Intelligence Quotient) have transformed her work.Anne helped me visualise my goals, find inner calm, and use my abilities in a grounded and uplifting way.Her personalised, insightful approach helped me overcome my problems and find clarity and purpose in my career. Her insight in implementing these concepts gave me hope, strength, and a deeper spiritual connection on my journey.
Francesco DenovaFrancesco Denova
13:44 23 Nov 23
Anne-Laure is a fantastic coach - easy to talk to and really good at helping you figure things out. She understands what you're going through and gently helps you express and overcome challenges. She's not just nice, but really skilled at what she does. I highly recommend her for both her friendly approach and coaching expertise!
Gilly ScerriGilly Scerri
13:07 19 Sep 23
I have been working with Anne-Laure for a couple of months now and I can definitely say she has helped me reframe my default ways of thinking and see things in a different and more positive light. She helps me put things into perspective, helps me identify options I never considered before and after a session with her, things seem less impossible and less daunting. The tools she recommends are very helpful in making stressful situations less intense, which has been huge for me. She is also a lovely, kind-hearted and an easy-going coach, making the session that much more enjoyable! I highly recommend Anne-Laure!
Clementine PrieurClementine Prieur
12:45 21 Jul 23
Initially skeptical about my ability to open up, Anne-Laure was able to put me at ease from the start and everything went very smoothly. Thank you for listening and asking wise questions which allowed me to refocus and add a part of pleasure and fun to my daily life.
Saila MahamSaila Maham
18:27 26 Jun 23
Before coaching, I felt like I was drowning in a sea of negativity. I felt overwhelmed and stuck. Anne's professional coaching has provided me a lot of insights to my psychology and helped me unlock my potential. She has given me a language to manage my saboteurs and also helped discover my values. I appreciate that Anne was versatile in her coaching ability and had resources to support me in a variety of circumstances. I no longer feel helpless when facing a crisis, in fact I feel hopeful. And I can believe that what I envision for myself can be lived in reality.
L enaL ena
12:11 14 May 23
If you are wondering if this is the right thing to do for you right now - In encourage you to say yes!I came across Anne-Laure's coaching during a work event. At that time I was feeling a bit stuck, unsure about which paths to follow in the future. Even though I was a bit skeptical towards coaching in the past, I decided to go on the journey. Anne-Laure truly helped me to get a better connection with myself, to build confidence and empowered me to become the best version of myself. She is highly empathic and creates an almost magical safe space where you can be yourself free from any judgement.
Claudia RivaClaudia Riva
14:21 17 Apr 23
Anne-Laure is a very experienced coach with a lot of knowledge in techniques to improve happiness and satisfaction in all life aspects. The Positive Intelligence course that she proposes is a great experience, and she gives the best support all along it. I recommend her if you want to get concrete advice and learn useful ways to handle stress and its causes.
Daniel ManeroDaniel Manero
18:37 15 Dec 22
Are you looking for a coach not afraid to share own experiences, ready to connect and adapt the style to your needs? Empathy and listening skills? Focus on positive forward approaches instead of digging in the past?or someone who takes real care and check's in if you go offline too long?Well -> Anne-Laure might be the one for you
LeonieLeonie
11:46 01 Aug 22
My wish for a more fulfilling and happier life have led me to start my journey with Anne-Laure. She is a very kind and caring person and as a coach she understands creating a safe and supportive environment which allowed me to discover who I am as a person as well as to explore different paths and perspectives. Throughout the coaching, she introduced different tools, methods and challenges that I was able to integrate into my life and which are a great toolbox for when I am faced with challenging situations. I also highly appreciated her ability to ask the right questions to always push me a step further which really helped me grow as a person. The sessions were always highly interesting and above all also fun and have left me motivated and well-equipped to continue this journey!
Lorena PreiswerkLorena Preiswerk
18:54 19 Jul 22
Anne-Laure is an extremely skilled coach! She is very sensitive and mindful and because of that she helped me to grow into the person I want to be. Even though my time with her has come to an end, I feel prepared to follow my journey on my own. Since she gave me the exercises and knowledge to start it.I deeply recommend her if you are ready for some real change!
Lucila Perez MolloLucila Perez Mollo
17:54 16 Feb 22
Anne-Laure is a highly intuitive and skilled coach! I came to her with a very specific goal in mind and achieved so much more. I gained insights that helped me move forward with the final steps of my coaching certification program, and more clarity with regards to my future areas of focus as a coach. Thank so much Anne-Laure!
Faiz KermaniFaiz Kermani
20:25 05 Dec 21
I decided to give coaching a try to get some perspective on some of my interests in life and really enjoyed the experience. Anne-Laure is friendly and a great listener. She persuaded me that some of the projects I was considering exploring were worth pursuing. As a result, I am really motivated to move forward and know what my strengths are to achieve my aims and how to deal with hurdles. I would recommend Anne-Laure as a coach to get another viewpoint on projects you might have in life.
Siobhan HickeySiobhan Hickey
15:20 23 Sep 21
I worked with Anne-Laure to help me look past the fears that were holding me back from living a more fulfilling and happier life. She gave me the tools, guidance, space and trust that I needed, to get out of my own way and make my goals happen. Anne-Laure created the perfect balance of support and push, specific to my personality and needs, and remained friendly, caring and professional throughout.I cannot recommend working with Anne-Laure more. She will help you grow in confidence and reach your goals!In what seems like such a short space of time, my life has become more meaningful and happier, than I would have imagined possible.Thank you, Anne-Laure!
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Happy Companies who trust me to support
their employees’ Happiness & Mental Fitness

Bosch logo - Happiness clients
University of Basel Logo - Happiness clients

What do you want to get better at ?

I’m the perfect Co-Active Coach, PCC, Happiness & Mental Fitness Coach if you want to:

Feel more self-confident

Be a happier & more positive person

Manage my stress & negative emotions

Achieve my goals with ease & fun

Build better relationships

Be the best version of myself

Set clear goals for a balanced life

Find serenity in my everyday life

Anne-Laure Coaching & Co logo with Blue key for Life coaching in Life Career & Mindset Coaching

Life

Anne-Laure Coaching & Co logo with Green key for Career coaching in Life Career & Mindset Coaching

Career

Anne-Laure Coaching & Co logo with Yellow key for Mindset coaching in Life Career & Mindset Coaching

Mindset

Regain clarity, control & confidence,
in every area of your life.

Services featured in

Where shall we begin ?

“Unlock Your Happiness Potential” the way that fits you and your lifestyle…

Online or in person in Basel, Switzerland.

Private 1-on-1 coaching

Private 1-on1 coaching

Through individual coaching, you practice defining achievable and motivating goals, let go of what is blocking you to achieve them.

Learn more >

Mental Fitness Program

Mental fitness program

In only 7 weeks, you build new neural pathways to quiet down your saboteurs and activate your sage’s Happiness and creative mind.

Contact me >

Executive 1-on-1 coaching

You regain confidence and motivation to become this inspiring and empowering leader who can achieve any goal with ease and flow.

Learn more >

Executive 1-on-1 coaching

Tailored Group Workshops

I build tailormade workshops for groups and teams in your organization to raise awareness on mental fitness, stress and Happiness.

Learn more >

Training Workshops

Where shall we begin ?

“Unlock Your Happiness Potential” the way that fits you and your lifestyle…

Online or in person in Basel, Switzerland.

Private coaching

Private 1-on-1 coaching

Through individual coaching, you practice defining achievable and motivating goals, let go of what is blocking you to achieve them.

Learn more >

Mental Fitness

Mental fitness program

In only 7 weeks, you build new neural pathways to quiet down your saboteurs and activate your sage’s Happiness and creative mind.

Contact me >

Executive coaching

Executive 1-on-1 coaching

You regain confidence and motivation to become this inspiring and empowering leader who can achieve any goal with ease and flow.

Learn more >

Training Workshops

Tailored Group Workshops

I build tailormade workshops for groups and teams in your organization to raise awareness on mental fitness, stress and Happiness.

Learn more >

Not sure where to start yet?

Take the Happiness Quiz right now.

This test can quickly help you figure out where you stand, before defining where you want to go. Take just a few minutes and discover how you really feel about your current life.

What are you waiting for ?

Get serious about your Happiness, today.

Step 1

YOU BOOK

Through my online calendar, you easily book your free consultation. You can select the day and time that fits best your schedule. After your booking, I send you an inquiry form to prepare best for our discussion.

Step 2

WE SHARE

During the 45-min free online consultation we get to know each other better. You share about your situation and what you are looking for. It’s your first coaching experience with me, and we see if we are a great fit.

Step 3

YOU CHOOSE

We talk again after a few days for a quick follow-up after our consultation. You choose your preferred Happiness solution that matches best your needs, lifestyle. We align on the next steps to get started.

You are ready for your new coaching adventure !

Want to see some more ?

Let’s connect and spread Happiness on your favorite platform.

FAQ ! Any question ?

I’ve got you covered.

What is Life Career & Mindset Coaching and how does it work?

Firstly, Life Career & Mindset Coaching focuses on the client’s personal and professional growth and development. To do so, it involves active listening, questioning, and providing insights and tools to help clients move forward.

Secondly, in Life, Career & Mindset Coaching, the coach collaborates with the client to help them identify their values, goals, and challenges, explore new perspectives and create a plan and follow-up methods to achieve their desired outcomes. In short, coaching helps you achieve your goals, faster and with more ease.

In conclusion, my signature “Unlock Your Happiness Potential” Coaching is a personalized and empowering process that helps you build the life you want while savoring the one you have. Additionally, my Coaching services help you gain confidence, reduce stress, manage your negative emotions, define clear and achievable goals, so that you are empowered to become a happier person in life and at work.

Can you help me with specific issues like stress management, work-life balance, or goal setting?

Absolutely! In my Coaching philosophy I integrate all 3 pillars: Life, Career and Mindset coaching, as they are intrinsically connected.

For example, I can help you with a wide range of issues, including managing stress at a personal or professional level, work-life balance (or how to build a balanced life), and setting SMART goals for success. Then, by working together, we can breakdown what is happening when you feel stuck, identify the root causes of these challenges and create a motivating action plan to overcome them.

Above all, I’m dedicated to helping you unlock your Happiness potential – your way.

What can I expect from a typical Coaching session?

Firstly, a typical Coaching sessions lasts around 60 minutes and takes places every 7 to 15 days. However, each Coaching program is tailored to your specific needs and goals and varies depending on your advancement in your self-development journey.

Secondly, as you come prepared, we spend the first 10 minutes reviewing your intersession progress and discoveries. Then, you decide which of your challenges or goals you want to address during the session.

For example, some of our Coaching exercises can include thought-provoking questions, exploration, visualization, new discoveries and insights and the establishment of strategies and techniques for actionable steps towards your desired outcomes, at short and long-term.

Overall, my Coaching sessions are designed to be engaging, positive, motivating to leave you feeling empowered, inspired to help you become the best version of yourself. Not bad, uh?

What investment should I consider?

Investing in yourself and in your true Happiness is one of the best things you can do for you, your family, your career and your relationships!

In general, my fees vary based on the coaching package you choose, the length of the coaching relationship and the type of support you would like. You can also choose between a self-funded investment or receive a sponsorship from your organization.

Above all, best is to start with a free and non-binding consultation with me, and we can discuss what investment option would fit best your needs and your lifestyle.

How do I find a good life or career coach?

Don’t look any further, it’s me! 😉

More seriously, to find a good life or career coach, it’s important to look for someone who is qualified, experienced, and with a coaching philosophy that speaks to you. Firstly, you can look for coaches who have internationally recognized qualifications, such as a certification from the International Coaching Federation (ICF) which represents a token of quality of the coaching services you want to receive.

Additionally, you can check the proven track record of success of the coach, such as testimonials or Google reviews.

Then, above all, you want to “click” with the coach you are considering. For example, as an experienced and certified coach, I myself find it very important to have a first discussion with you, to get to know each other better and see if we are a match! You wouldn’t buy shoes without trying them on first, right?

Do you offer online or in person Coaching?

Great news! I offer both options. For example, if you’re based in the area of Basel, Switzerland, I’d be happy to meet with you in person very easily. You are welcome at my office at Burgunderstrasse 25 in Basel for a face-to-face session.

Additonally, I’m also available in person in the rest of Switzerland, in Zürich, Bern, Biel, Zug or Geneva and Lausanne, but also worldwide , considering the travel costs being covered by you or your sponsor.

If you prefer virtual Coaching, we can have our sessions online over video call. I usually use the Zoom platform but can adapt to your preferred mode of communication.

In conclusion, we can adapt and decide what works best for us throughout your Coaching program.

How do I get started with Life Career & Mindset Coaching?

Getting started with Life Coaching or Career Coaching or Mindset Coaching is easy!

Firstly, all you have to do is reach out to me, either through my website or by email, to schedule a first, free and non-binding consultation call. During this call, we’ll discuss your goals and what you hope to get out of Coaching. Then, you can ask me all your questions and I even offer you to make the experience of Coaching the way I hold it. From there, if we are a match, we’ll determine the best plan of action and get started!

Additionally, if you prefer to meet in person before deciding, we can also arrange an appointment at my office in Basel, Switzerland.

How can I be sure that Life Career & Mindset Coaching is the right choice for me?

Coaching is a personal and empowering process, would it be Life Coaching, Career Coaching or Mindset Coaching.

In other words, it’s right for you if you’re ready to commit and invest time and effort in yourself and your personal growth. If you are looking to take control of your life, clarify your goals, and take action towards the life you want, coaching is a the right choice to make it all happen faster and with more ease.

As your Life, Career and Mindset coach, online or in Basel, Switzerland, I’m accompanying you in this journey in a supportive, encouraging, and empowering way.

Above all, I want you to be the best version of yourself, while having fun in the process!

More questions ?

Check out this FAQ – part 2!

What are the benefits of working with a coach?

Working with a coach enables you to clarify your values, define clear and motivating goals, identify and overcome obstacles and limiting beliefs, so that you can achieve more meaningful and fulfilling outcomes.

As a result, you develop new healthy habits and improve your overall wellbeing. Additionally, some benefits you can expect from my coaching services include increased clarity and self-awareness, improved self-confidence, better management of your saboteurs and negative emotions, better work-life balance, reduced stress and overall increased happiness and sense of fulfillment.

Overall, you get to unlock your happiness potential and learn to savor the life you have while you build the life you want.

How is Coaching different from therapy or counseling?

While therapy can be helpful for addressing specific mental health concerns, my Happiness and Mental Fitness Coaching is more future-oriented and more focused on helping individuals build a more fulfilling and balanced life.

Moreover, my Coaching services are designed to help you develop a positive and empowering mindset, clarify your values and goals, and take action towards the life you want, without focusing on any specific mental health concerns or potential past traumas. And contrary to counselling, I’m not here to give you advise or solutions, but to ask you the right questions.

Most importantly, as I deeply believe that you are naturally resourceful, I help you find the answers that lie within you.

Who can benefit from your Life, Career and Mindset Coaching services?

Firstly, my Life, Career & Mindset coaching services are tailored to caring and ambitious individuals, especially sensitive and stressed-out team leaders, who want to regain confidence and motivation to make an impact at work or at home and lead a more fulfilling and balanced life.

Secondly, whether you’re looking to improve your work-life balance, recover or avoid burnout, change career or navigate your outplacement, or simply train your mind to be more positive and resilient, my coaching services can help.

Additionally, if you’re located in Basel, Switzerland, we can meet in person at my office!

How can Career Coaching help me find my dream job?

Firstly, my Career Coaching services help you clarify your values, passions, and strengths and clarify what you really want in your career. With that information all in one place, you find out your Ikigai, your dream job, a fulfilling and meaningful career path that fits you.

Secondly, we work together to create a roadmap, set achievable career goals, even develop a job search strategy. For example, we can also work on giving you the confidence and motivation to write your resume, prepare for your interviews, practice networking or even negotiate your salary.

Overall, with my support, you learn to overcome any obstacles that may be holding you back to thrive in your career.

Is Coaching confidential? Do you have a code of ethics?

Yes, Coaching is confidential. Indeed, your privacy and confidentiality are very important to me and constitute the fundamentals of a trustworthy and successful Coaching relationship.

All my Coaching discussions are conducted in a safe, supportive and non-judgmental environment. In short, I call it “our coaching bubble”. In this bubble, we look at things with curiosity, non-judgment, and all emotions are welcome.

Moreover, as a certified ICF coach, I adhere to the strict ICF code of ethics, and I am trained to maintain the highest standards of professionalism and ethical conduct.

What is your cancellation policy?

In general, my cancellation policy is designed to be flexible and accommodating, yet respectful of everyone’s busy agenda,

If you need to cancel or reschedule a Coaching session, please give me at least 24 hours’ notice. Then, we’ll arrange directly or via an online calendar to find a more convenient time. Consequently, if you cancel within 24 hours of the scheduled Coaching session, you may be charged for the session.

Do you offer any refund policy?

As every coaching relationship is unique, I do not offer a refund policy. I’m confident in the effectiveness of my coaching services, and I offer a satisfaction guarantee to ensure that you’re happy with your coaching experience. I’m committed to providing you the highest quality coaching experience.

Additionally, we build an open coaching relationship so that you can always discuss any concerns you might have. For instance, I recommend you to check out the reviews and testimonials from previous coachees and come try it yourself for free during our first consultation. If after our free consultation, you are not satisfied or we are not a match, there is no commitment to continue.

Can you accommodate clients from different time zones and language needs?

Yes, I work with clients from all over the world and we can discuss to find the best times that would accommodate both of our time zones. However, as I am based in Basel, Switzerland, I usually work within the CET time zone.

Additionally, I coach locals and expats in both English and French, so we can choose the language that works best for you. Or we mix them up! I also know a bit of German, Dutch, Italian and Greek.

Anne-Laure Coaching and Co Official Logo: yellow to blue circles with 3 keys in the middle for Life Career & Mindset Coaching

Unlock your Happiness Potential